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Giving feedback - advanced skills (from the feedback solutions series)
DVD style course with video and completion certificate only
This video provides specific behavioral techniques for dealing with the four most common difficult situations encountered when giving feedback. Viewers will learn about two-way feedback, contracting, linking feedback to specific goals, the importance of acknowledging emotions and dealing with disagreements.
Giving feedback - basic skills (from the feedback solutions series)
DVD style course with video and completion certificate only
Feedback is no longer just the role of the manager. Make feedback an accepted part of daily business by making it everyone's responsibility. Learn to structure feedback to ensure that it is specific, balanced and timely. Learn about internal and external factors that create barriers to providing people with constructive feedback.
Giving feedback - emotional intelligence in action
DVD style course with video and completion certificate only
We give feedback day-in day-out, with our team and with our peers. Giving and receiving feedback happens all the time. Whether it’s a formal performance review, a coaching opportunity, or just ‘catching up’ by the coffee machine, feedback oils the process of managing people. An emotionally aware approa
I'd like a word with you (ORIGINAL) The Discipline Interview
DVD style course with video and completion certificate only
Most managers would agree that, if an employee's conduct or performance is not up to par, then he or she should be told and given the opportunity to improve. But, what's the best way to tell the employee? The three John Cleese characters from How am I Doing? manage to b
I'd like a word with you
DVD style course with video and completion certificate only
The discipline interview
The aim To ensure managers appreciate how to maintain people's long-term performance by applying necessary discipline.About the program This program shows managers and team leaders who have responsibilities for staff just how badly a discipline interview can be handled. By analyzing the wrong way to interview, it then shows how the right skills can keep staff
Managing performance every day: Beyond appraisal
DVD style course with video and completion certificate only
Beyond the appraisal
The aim To show managers how to manage performance on a day-by-day basis and not rely on an occasional performance related meeting to get improved performance.About the program To many managers, managing performance means the annual appraisal and little else. In today's modern and highly pressurized workplace, it is all too easy for managers to forget t
1 on 1 - informal employee performance review
DVD style course with video and completion certificate only
American actors; filmed in the United States. 1 on 1: Information Employee Performance Review is simply the best coaching method/program. Adopt this method and watch employee performance and morale soar. Employees desire performance feedback from their supervisor; not just a "
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ArcLearn specializes in business skills training from leading producers.
All courses are video based which makes them both fun and highly effective.
No long-term contract or committment required.
Administrative functions and record keeping are hosted on our secure server.
Our performance database records student progress & test results.
Your ArcLearn website can be branded with your company's name, logo and corporate colors.
Entirely web based. No need for IT support staff.
