Results: 1 - 10 of 134
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30 ways to make more time
Managing your time effectively
Interactive course with lessons, pre-test, and post-test
DVD style course with completion certificate only
The aim To show individuals when and where time management is a priority in their working lives, and how they can learn to manage their time more effectively.About the program Most people may think they are efficient. But unless they know how to manage their time, it's unlikely they will ever be fully effective. Poor time management can also have a
Absence minded: Managing Absenteeism
Managing absenteeism
Interactive course with lessons, pre-test, and post-test
DVD style course with completion certificate only
The Aim To help managers tackle absenteeism within their teams, by using a structured and positive approach.About the program Absenteeism is as common as the common cold and it costs UK businesses nearly £11bn every year. But when someone calls in sick, it doesn't necessarily mean that they're ill
The aim To encourage people to achieve results through co-operation and influencing people.About the program No matter how important a new plan or idea is to you, there will always be somebody who disagrees. It's vital that you find a way to work together. Agreed! sets out the process for working towards a win-win result, concentrating on
All change: change for the better (part 1)
DVD style course with completion certificate only
All change: shape of things to come (part 2)
DVD style course with completion certificate only
The aim To demonstrate why and how people across a customer-facing organization must put internal customer care into practice.About the program Everyone in an organization forms part of a 'customer-service chain', which leads from dealing with customers right through the business. In a hotel scenario, an investigator is called in to investigate misman
The appraisee preparation program
DVD style course with completion certificate only
The art of selling
New Release
Interactive course with lessons, pre-test, and post-test
DVD style course with completion certificate only
The aim To ensure staff who deal with customers learn the key skills, techniques and behaviors of selling.About the program The best thing about dealing with a good salesperson is you don't feel like you're being sold to. As far as you're concerned you're just receiving good service.The art of selling is designed to equip your st
Assert yourself: learning to be assertive
New Release
Interactive course with lessons, pre-test, and post-test
DVD style course with completion certificate only
The aim To show staff what assertive behavior is and isn't, and how and when to be assertive.About the program Assertive behavior means saying what we want, need, feel, think or believe in ways which are direct, honest and appropriate, but also respects the rights of those we are addressing - treating ourselves and those we work with as prof
The balance sheet barrier
The basics of business finance
DVD style course with completion certificate only
The aim To enable managers to appreciate how key financial statements are calculated and what they mean.About the program The light-hearted approach of this world-famous video helps take the fear out of financial documents and complex concepts, and although accounts might never become a manager's favorite topic it does at least make them unde
International Tele-Film
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